Last Updated: December 2024

Welcome to Shivam Enterprises. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the services provided by Shivam Enterprises, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our services.

2. About Shivam Enterprises

Shivam Enterprises is an IT company providing technology solutions including but not limited to:

  • Web development and design services
  • Software development and customization
  • Cloud solutions and infrastructure
  • IT consulting and advisory services
  • Cybersecurity solutions
  • Mobile application development
  • Technical support and maintenance

3. Service Agreement

3.1 Project Scope

All services provided by Shivam Enterprises will be defined in a separate project agreement or statement of work. The scope, timeline, and deliverables will be clearly outlined in the project documentation.

3.2 Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete project requirements
  • Timely feedback and approval of deliverables
  • Providing necessary access to systems and resources
  • Payment of fees as agreed in the project agreement
  • Compliance with applicable laws and regulations

3.3 Shivam Enterprises Responsibilities

We commit to:

  • Delivering services as specified in the project agreement
  • Maintaining professional standards and quality
  • Protecting client confidentiality and data
  • Providing regular project updates and communication
  • Meeting agreed timelines and milestones

4. Payment Terms

4.1 Pricing and Invoicing

All pricing will be agreed upon in writing before project commencement. Shivam Enterprises reserves the right to modify pricing for additional work not covered in the original scope.

4.2 Payment Schedule

Payment terms will be specified in the project agreement and may include:

  • Upfront payment for project initiation
  • Milestone-based payments
  • Final payment upon project completion

4.3 Late Payments

Late payments may incur additional charges as specified in the project agreement. Shivam Enterprises reserves the right to suspend services for overdue payments.

5. Intellectual Property Rights

5.1 Client Ownership

Upon full payment, clients will own the final deliverables created specifically for their project, unless otherwise specified in the project agreement.

5.2 Shivam Enterprises Rights

Shivam Enterprises retains rights to:

  • Pre-existing intellectual property and methodologies
  • General knowledge and skills developed during the project
  • Portfolio use of completed projects (with client permission)

5.3 Third-Party Components

Any third-party components, libraries, or software used in projects will be subject to their respective licenses and terms.

6. Confidentiality

Shivam Enterprises is committed to maintaining the confidentiality of all client information and project details. We will not disclose confidential information to third parties without written consent, except as required by law.

7. Limitation of Liability

To the maximum extent permitted by law, Shivam Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the total amount paid by the client for the specific project.

8. Warranty and Support

8.1 Warranty Period

Shivam Enterprises provides a warranty period as specified in the project agreement, typically 30-90 days from project completion.

8.2 Support Services

Post-launch support and maintenance services are available as separate agreements. Support terms and pricing will be outlined in the support agreement.

9. Project Modifications

Any changes to the project scope, timeline, or deliverables must be agreed upon in writing. Additional work may result in additional charges and timeline adjustments.

10. Termination

10.1 Termination by Client

Clients may terminate projects with written notice. Payment for completed work and reasonable expenses will be due upon termination.

10.2 Termination by Shivam Enterprises

We reserve the right to terminate services for:

  • Non-payment of fees
  • Breach of contract terms
  • Unreasonable client demands or behavior
  • Force majeure circumstances

11. Force Majeure

Shivam Enterprises shall not be liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Rajasthan, India.

13. Website Usage

13.1 Acceptable Use

Users of our website agree to:

  • Use the website for lawful purposes only
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with the website's functionality
  • Respect intellectual property rights

13.2 Content Accuracy

While we strive to provide accurate information, Shivam Enterprises does not guarantee the accuracy, completeness, or timeliness of website content.

14. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. Modifications to Terms

Shivam Enterprises reserves the right to modify these Terms at any time. Changes will be posted on our website with an updated revision date. Continued use of our services constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.

17. Contact Information

For questions about these Terms and Conditions, please contact us:

Shivam Enterprises

Address: A-13, Baswara Road, Antawada Gopal Bagichi, Bandikui, Dausa, Rajasthan, 303313

Phone: +91 9983283804

Email: contact@shivamenterprises.shop